PLATINUM DETAILS, LLC

Privacy Policy

PLATINUM DETAILS, LLC ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information.

1. Information We Collect

Personal Information: Name, phone number, email address, vehicle details (year, model, etc.) submitted via website forms.

Usage Data: Information on how users interact with our site.

2. How We Use Your Information

We use the information to:

Provide quotes and schedule services

Send appointment confirmations, updates, and offers

Improve our services and website experience

Comply with legal and regulatory obligations

3. SMS Communication and Consent

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

Opt in:
Users opt in by submitting the home page contact form on the PLATINUM DETAILS, LLC website and manually checking the SMS consent checkbox. The checkbox is unchecked by default and clearly states that users agree to receive SMS communications. SMS messages are sent only after the checkbox is selected.

Opt-Out:

To stop receiving messages, users may reply STOP at any time. No further messages will be sent unless the user opts in again.

Consent:
Users provide consent by submitting their information through our website forms and actively checking an unchecked SMS consent checkbox. SMS consent is not a condition of purchase.

Message Frequency:
Message frequency varies based on customer interaction.

Carrier Rates:
Standard message and data rates may apply.

Support:

For assistance, users may reply HELP or contact us via phone or email.

4. Sharing Your Information

We do not sell or share your data for marketing purposes without your consent. We may share it with trusted vendors like SMS gateway providers (e.g., Twilio, Bandwidth) to support service delivery, under strict confidentiality.

5. Data Security

We implement reasonable security measures to safeguard your data. However, no method is 100% secure, use caution when submitting sensitive info online.

6. Your Rights

You may:

Request access to your personal info
Request correction of incorrect data
Opt out of SMS messaging
To exercise these rights, contact us using the details below.

7. Changes to This Policy

We may revise this Privacy Policy periodically. Continued use of our services implies your acceptance of any updates.

8. Contact Us

PLATINUM DETAILS, LLC
Address: 1608 SW HARBOUR ISLES
PORT SAINT LUCIE, FL 34986

Email: [email protected]
Phone: +1 772-837-6889

Contact Us Today

Port St. Lucie based, serving Florida’s Treasure Coast.

+1 772-837-6889

platinumdetailsfl@gmail.com

Monday/Sunday 7am - 6pm

1608 SW Harbour Isles Cir, Port St. Lucie, FL 34986